Keys to Loyalty for P&C Customers By Tom Hammond P&C insurers have been slow to see how value-added services build loyalty, meaning many opportunities to capitalize on this strategy remain.
5 Steps to Understand Distracted Driving By Kyle Schmitt The percentage of losses attributed to distraction over the last several years has tripled, costing the industry an estimated $9 billion annually.
3 Ways to Secure a Vacation Home By Elizabeth Smith It’s best to buy security cameras, ask others to check up on the home and make sure there is enough insurance coverage.
How to Repair Car Insurance Policies By Lewis Fein The current system is economically unsustainable and morally unforgivable, requiring cleanup from insurers and better clarity from lawyers.
The Scooter Craze and Insurance By Bill Wilson The use of scooters--and number of accidents--is going to increase, creating significant risk. So, what are the insurance implications?
A P&C Guide for Digital Distribution By Tom Hammond Data and analytics offer insurers an unprecedented opportunity to understand and respond to each customer as an individual.
Does Amazon Threaten Home Insurers? By Tom Super With an insurtech revolution already starting, how long will it be before the likes of Amazon and Google enter the home market in a serious way?
New Power Shift in P&C Insurance By Tom Hammond When data and capital were scarce, P&C insurers were highly profitable. But now data and capital are everywhere.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.