The Incredible Impact From Superbosses By Vivek Wadhwa Superbosses create master–apprentice relationships. They customize coaching to what each protégé needs and are constant fonts of wisdom.
Insurance Implication in Asia Slowdown By Michael Morrissey The Asian Miracle is showing some slippage, but many less-developed countries there still offer the best prospects in the world for insurance.
What Happens if U.K. Exits the E.U.? By Tony Boobier For the insurance industry, nothing good would come from an "exit" vote in June. Among many other things, London would lose its special role.
Why To-Do Lists Don’t Work To-do lists set the wrong priorities -- and mostly get ignored. The secret is to manage your time with a precise type of calendar.
The World Owes Me Nothing Try this for a week. Every morning, tell yourself, "The world owes me nothing." See if you don't feel a lightness afterward.
Zenefits Compliance Saga Takes a Turn By Alan Katz Zenefits CEO resigns over failure to use licensed agents. Moral of the story: Things move fast in the start-up world.
What Are Other Marketers Doing? By Paul Laughlin Marketing leaders share insights on the need for personalization, emotions, the humanizing of insurance -- and more.
ERM Blurs Lines for Nonprofits By Peter Persuitti Risk management is helping nonprofits see beyond their organizational boundaries and collaborate more with their communities.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.