Leadership

When talking about suicide, test language by substituting the word “cancer” for the word “suicide.”

There are four distribution models to consider: lead generation, agency/brokerage, managing general agency and carrier.

"The current industry model has to shift from one that penalizes to one that rewards the customers for positive behaviors."

Employers can reduce the duration of disability for behavioral health issues and perhaps see improvement in workers' comp, too.

Crucial issues are being missed in cyber and elsewhere, showing that we have to find ways to develop radically different underwriting skills.

The old problem was a lack of game-changing ideas. The new problem is our bias against them.

"The challenge in the informal sector is that poverty is often anchored in extended families, and not the individual as in the formal sector."

The selection of coaches often still lacks a robust, structured process; here is a three-stage approach that can help.