Why Millennials Are the Best Workers It's fashionable to trash Millennials for lack of work ethic, but here are six reasons why they may be the best generation of workers ever.
Better Way to Think About Leadership Leadership is measured through tools like ROI and EBIT, but they only look at the tangible. Kaizen helps focus on the intangible, too.
How to Seize the Opportunities in 2016 Those of us who cling to the old ways of doing business aren't going to make it, but 2016 presents a slate of unprecedented opportunities.
I'm Betting You Won't Hit That Number Requesting a side bet on a forecast, with an executive's own money, can show whether he really has faith in it and can clarify assumptions.
What Is Your 2016 Playbook for Growth? Doubling down on what worked in the past isn't enough. You need digital sales growth, and that means a new set of tools.
Blue Marble: Building a New Business Model Blue Marble is tackling a thorny problem: how to provide microinsurance that helps poor economies develop and their citizens thrive.
To Shape the Future, Write Its History A powerful tool, the "future history," can help firms construct scenarios that will let them shape innovative ideas and then drive change.
A Word With Shefi: David Stegall By Shefi Ben Hutta Stegall, a frequent expert witness, explains what the Ashley Madison hack and foul balls at Major League Baseball games have in common.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
6 Words to Focus Your AI Innovation Strategy By Chunka Mui Is it time for insurers to go big on ChatGPT? The short answer is no. The right approach is: Think Big, Start Small and Learn Fast.
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).