The elephant in the room is legacy: legacy thinking, legacy processes and, most definitely, legacy systems. The answer is "digital decoupling."
![Profile picture for user MichaelCostonis](/sites/default/files/styles/medium_5x4/public/pictures/2022-01/MichaelCostonis.jpg?itok=v1ooajqf)
Michael Costonis
Michael Costonis is Accenture’s global insurance lead. He manages the insurance practice across P&C and life, helping clients chart a course through digital disruption and capitalize on the opportunities of a rapidly changing marketplace.