Agent & Broker

Modern solutions, including cloud-based options and lower-cost implementations, are redefining what constitutes a policy administration system.

Many carriers are aggressively expanding their distribution networks, focusing on making themselves easier to do business with.

Agencies are torn between the temptation to use too much technology and the tendency to stick too long with old, familiar processes.

Networks of agencies understand how important it is to provide expert guidance and resources throughout the digital journey.

By preparing agents to be the first line of defense against cybercrime, insurance agencies can change employees from risks to guardians.

Your brand’s empathy matters more than ever to customers who’ve undergone what can only be called an emotional roller coaster.

So why do many companies and advisers in our industry resist digital advances like customer self-service and apps?

Embedded insurance has been around for a long while in the form of affinity groups, but it still creates opportunities that smart agents will exploit.