Agent & Broker

The presence of a host of insurance management systems in the market does not make it easy to pick the one that is right for your agency.

Only 22% of SME owners and founders have read and understood all their policies. 29% let their insurance auto-renew without changes.

How Important Is the Human Touch Really? Plus, consumers wary of AI-driven insurance; commercial insurers shift tech priorities; 3 key themes for check-ins with clients and more.

An Aon survey found 70% of agents expect solid business growth this year, while nearly 20% expect that growth to be "off the charts."

83% of consumers wouldn’t feel comfortable if their home, auto, or renters insurance claim was reviewed exclusively by artificial intelligence.

A national survey finds business owners want easy claims processes, need help with risk management and value guidance from agents.

Can we design and build the insurance experiences that are meaningful for customers and the agents who serve them?

But "fail" is. And, to avoid failing, agents and brokers must reframe their approach to accountability so it isn't seen as a negative.