4 Reasons for Millennials to Choose Careers in Insurance By Justin Peters Careers in insurance offer great variety, job security and more.
'War for Talent' Is Not Necessary By Bernard Rosauer The "war for talent" focuses on the wrong issue. Instead, employers should retain existing talent by fixing morale-sapping processes.
Busting 3 Myths on Engaging Employees People engage when they believe a goal is compelling. Many, maybe even most, will sacrifice for what they believe to be noble causes.
The First Step in Recruiting Millennials By Justin Peters In the second article in a series, the author -- himself just 21 -- explains how to start to build relationships with young prospects.
Modernization: The Key Role for HR By Elaine Miller Ruth Philpott Modernization is not just about changes to processes and technology. There also are potentially profound organizational and talent-related changes.
The Aging Workforce and Succession Plans By Daniel Holden The exodus of Baby Boomers from the workforce will create huge knowledge gaps, but few insurers have yet to take notice.
The C-Suite View on Employer Costs By Mark Walls Panelists at the California Workers Comp & Risk Conference see potential for a major problem with "presumption claims."
Brain Drain: 22 Steps to Reduce the Impact of Retirement and Increase Employee Retention To solve the coming talent crunch, organizations must commit the resources to tackle this problem strategically, while there is still time.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
6 Words to Focus Your AI Innovation Strategy By Chunka Mui Is it time for insurers to go big on ChatGPT? The short answer is no. The right approach is: Think Big, Start Small and Learn Fast.
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).