How On-Demand Economy Can Prosper By Tim Attia On-demand platforms have eliminated barriers to self-employment. But people need to be protected when operating as businesses.
Insurance Jobs of the (Near) Future By Michael Tempany As the industry changes, jobs will morph. Imagine a future full of drone pilots, Internet of Things architects and telemedicine nurses.
Solving the Insurance Talent Crisis A lot of ink has been devoted to the looming talent crisis in insurance, but there is actually a very simple solution: you.
Working From Home Poses Tricky Issues Working from home can boost productivity but lead to isolation and insecurity for the employee -- and new liabilities for employers and insurers.
The Robocalypse for Knowledge Jobs By Tony Canas The Jeopardy win by IBM's Watson was just the start; it and other technologies are at the point where they can automate knowledge jobs.
Solution to Brain Drain in Insurance? By Ernie Bray With so many auto adjusters set to retire, there is danger of a real brain drain -- but advances in cognitive computing can fill the gaps.
4 Reasons for Millennials to Choose Careers in Insurance By Justin Peters Careers in insurance offer great variety, job security and more.
'War for Talent' Is Not Necessary By Bernard Rosauer The "war for talent" focuses on the wrong issue. Instead, employers should retain existing talent by fixing morale-sapping processes.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).