It's Termination Time; Send in the Clown By Bob Wilson A man in New Zealand, called into a meeting where he knew he would be getting fired, used an unusual tactic for the event....
Are You a Manager or a Leader? By Mike Manes Do you take the time to grow each team member, making the person better-prepared for tomorrow?
If We Can Put a Man on the Moon... By Sheryl Medeiros Becca O'Connor ... we can develop more women leaders. But women and men have to make the "giant leap for mankind" together.
How to Foster a Startup Culture By Michael de Waal While catered meals and an open office are appealing, it’s open communication, growth potential and team dynamics that keep good employees.
Ned Ryerson and the Future of Insurance By Vince Capaldi We may be approaching a crisis-level talent gap. Why? Perhaps because so few young people have had a positive introduction to the industry.
The New Age of Reputational Risk By Paul Carroll We're now in an age where brands can take a hit overnight, at the hands of an angry mob, so it's important to think ahead about where the dangers may lie.
How Women Can Cut Through the Tangles By Sheryl Medeiros Becca O'Connor Women often find themselves constrained. Incremental coaching and education do not cut through the tangles.
5 Transformational Changes for Clients By Mike Manes Don’t ask what changes mean for you. Ask instead what these changes mean to the marketplace – to each of us as consumers.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.