Insurance Hasn't Changed, but... (Part 2) By Michael Costonis Many insurers are focused on how to innovate, but most do not have a stable, cost-efficient core to support and fund their innovation efforts.
Insurance Hasn't Changed Much, but... By Michael Costonis ...everything in the world around it has. Insurers cannot afford to be complacent when disruption has upended other industries.
Improving Your Potential for Innovation By Paul Hobcraft Many companies embrace design thinking, but then senior executives get uncomfortable and render the approach nearly useless.
'As-a-Service' Model Is Great, but... By Charlie Hanna As insurers move toward the “as-a-service” model, content must be handled, managed and disseminated in a secure and consistent way.
Digital Playbooks for Insurers (Part 1) By Denise Garth Digital playbooks are already in use. Does your company have a strategy to embrace the digital age and shift to Digital Insurance 2.0 to drive growth?
Innovation Is Really Happening By Deb Smallwood It’s hard to change when you’re going 100 mph every day. Yet, despite challenges across the industry, a lot of innovation models are appearing.
Core Transformation Is Not Negotiable By Michael Costonis Many insurers still struggle to even provide real omnichannel customer service, or offer timely and transparent claims settlement.
How Not to Transform P&C Core Systems By Scott Busse Josh Knipp Rajesh Srinivasa Imran Ilyas Matthew Wolff Many projects fail to fully realize their potential benefits due to three oversights.
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?