Why Culture Matters So Much at Insurers By Bertrand Robert For a mature organization, culture is the bedrock of individual commitment in the service of collective ambition.
Top Employee Incentive Trends for 2024 By Cindy Mielke Decentralized work requires personalization, prioritizing wellness, reinventing recognition and adopting flexible reward structures.
Image What Shohei Ohtani Just Taught Insurers His blockbuster contract with the Los Angeles Dodgers shows the value of creative financing, something insurers should emulate.
Leadership Lessons from the Sport of Polo By Michael de Waal Only teams who play together and adhere to their positions can win in polo.
Investment Outlook for 2024 By Richard Sega The three bears will eat Goldilocks, believers in a soft landing will be disappointed and a shallow, relatively short recession is likely.
Attacking the Risk Crisis By Insurance Thought Leadership In advance of next week's Town Hall (register here), ITL sat down with Triple-I CEO Sean Kevelighan to talk about how the insurance industry can tackle climate risks.
Image Attacking the Risk Crisis Ahead of next week's Town Hall, I sat down with Triple-I CEO Sean Kevelighan to discuss how insurers can help tackle climate risks.
The Business Imperative of Lifelong Learning By Shiela Mie Legaspi Employers can keep teams on the cutting edge while retaining talent as employees build fulfilling careers in an ever-evolving landscape.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.