Innovation Executive Video - Crawford & Co.'s Ken Fraser By Ken Fraser of Crawford & Co. discusses how it embraces innovation to be more responsive to customer needs and challenge itself.
Innovation Executive Video - InsureTech Connect's Jay Weintraub By InsureTech Connect's Jay Weintraub talks about the growth of the annual event, and how its success is closely tied to how well the insurance industry succeeds at innovation.
Core Systems and Insurtech (Part 2) By Denise Garth Apps without content is like body without soul. A true digital platform architecture must enhance the benefits of apps.
The 3 Time Horizons for Innovation By Paul Hobcraft Managing the three different horizons of innovation is critical to building a more robust portfolio of options.
6 Ethical Challenges for Marketing By Duncan Minty As insurance firms in the U.K. weigh regulations on a "significant harm function," here are six considerations on marketing.
10 Essential Talents to Leverage Insurtech By Reggy De Feniks Roger Peverelli Leveraging insurtech is basically a new competence to most organizations. Furthermore, it's not easy.
4 Tips to Build a Talented Bench By Keith Johnstone Even if your company is fully staffed, taking your eye off the ball when it comes to recruiting is a sign of dangerous complacency.
The Industry's New Dynamic Duo By Denise Garth The "platform economy" and the cloud will combine to create a new era of impact and industry upheaval.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Riv Arthur Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.