Leadership

Insurers can create better policies, identify their lowest-risk policyholders and obtain alerts when policyholders are at risk.

Promising campaigns model hope, inspire, practice safe messaging and call us to action. They are “baked in” to a company’s culture.

In most organizations and most cultures, change management is not about the change; it’s all about the management (control of change).

Once your organization jumps the gap, you’ll put distance between your organization and those that didn’t act on their knowledge.

Why do you buy a product or pay for a service? What motivates your customers to say “yes” to what you are offering?

After years of cost-cutting and downsizing, companies have realized they can’t shrink their way to success.

“It may seem like most organizations make rational choices based on deliberate decision making, but that’s not really how companies operate."

How often is a representative of our industry asked to weigh in on a pressing issue of the day? Rarely, if ever. We need a seat at the table.