Understanding the Person With Chronic Suicidal Thoughts By Stacey Freedenthal Some people who think of suicide do not want to stop. They say it comforts them to know it's an option if life gets too tough.
Is It Time to Outsource Printing? By Gina Ferrara Many fear losing control because the print shop is not within arm’s reach, but outsourcing can improve quality and efficiency.
Is Insurance Broken? (Part 1) By Braden Davis No, insurance isn’t broken, but it has been painfully slow to evolve and is now in desperate need of some modernization.
A Reflection on the Las Vegas Slaughter By Chet Gladkowski The tragedy is senseless and irreparable, but on days like this I'm proud I chose a profession that will help restore so many shattered lives.
A New Framework for Your Analysts By Paul Laughlin A "competency framework" can help analytics, data science or customer insight leaders in a wide variety of ways.
Opioids: Invading the Workplace By Laura Gardner A survey of Indiana-based companies indicated that a staggering 80% have had problems with employees abusing prescription opioids.
Don’t Lie to Yourself About the Future By Mike Manes Maxine (the cartoon character) says it best, “Change is good as long as I don’t have to do anything different.”
Easy Ways to Start Mentoring Program By Julie Littlechild The reality is that mentoring doesn’t have to be a “time-suck” for a manager, personally, despite its reputation for being exactly that.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.