Agent & Broker

How does an agent/company win when big competitors keep pounding the "commodity" claim? By treating each customer as an individual.

Clients may have increased access but not always the ability to translate price and item information into useful knowledge.

A property owner is 27 times more likely to experience a flood than a fire, yet only 20% of the flood damage caused by Harvey was insured.

The insurtech industry must get away from the misguided premise that what consumers want and need is fast, easy and cheap.

While it’s easy to get stuck in the routine of working IN the business, it’s critical for independent agents to also work ON the business.

Choosing the right policy handling application may unlock significant value; the wrong one may impose a strategic constraint for years.

Think you've seen a soft market before? Just wait. Changes in auto insurance, alone, could eliminate 5% of P&C premiums in the U.S.

With the E.U. having approved the deal, only one question remains: Just how much of a train wreck will the Marsh/JLT merger be?