Taking the 'I' Out of Insurance Distribution By Steven Gunderson Ravi Malhotra Talbert Thomas New entrants are transforming how insurance is bought and sold, turning "I" into "we."
Distribution Debunked (PART 2) By Donn Vucovich Julie Zimmer We claim to be trusted advisers, but our clients don't know what we do or why they're paying us.
Why to Never Sell Based on Price By Michael Jans In fact, the massive amount of copying witnessed in the retail insurance industry just might be the early ringing of the death knell.
Distribution Debunked (Part 1) By Donn Vucovich Julie Zimmer We try technology solutions, but distribution channels have no motivation to accept them.
Differentiation – Real Advantage or a Lie? By Mike Manes Agencies tell themselves they stand out from the competition, but when you try a little test the differentiation disappears very quickly.
How to Find, Keep Good Service Reps By Ann Myhr Great service reps can make or break your company’s image. Hanging on to those who “get it” and are fully engaged is a must.
Hacking the Human: Social Engineering By John Farley Here are seven social engineering tactics that hackers are using to trick employees, along with eight defenses.
Zenefits: Only the Start for Brokerages By Joe Markland Whether you agree with what Zenefits did or not, you can’t argue with its results -- so more brokerages will follow its example.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.