Agent & Broker

With the E.U. having approved the deal, only one question remains: Just how much of a train wreck will the Marsh/JLT merger be?

The key to true transformation and innovation isn’t just about investing in new technology. It’s about investing in new mindsets.

While many incentive programs are soon ignored, gamification makes desired actions and rewards part of the immediate sales environment.

"If I do not have procedures, then the plaintiff cannot accuse me of not following procedures! I win."

Agency data can be consolidated with several other data sources to paint a better picture about clients and improve risk analysis.

The winner won't be the first brokerage to go fully online; it'll be the one that doesn't lose its humanity in the face of the digitalization.

Speaking to the needs of today’s buyer is different than before. The hardest work takes place way earlier than it has in the past.

While some insurance agencies have made updates to embrace disruptive digitalization, most are still woefully out of date.