Are P&C Insurers Failing Agents? By Tom Hammond More than a quarter of independent agents find the effort spent on administrative tasks to be a serious threat to growth.
How to Drive More Quotes By Nazli Yuzak CRO is a data-driven approach to taking the user experience to a higher level to transform more site visitors into paying customers.
Distribution: About To Get Personal By Rick Huckstep The supply chain will co-exist with brands and within ecosystems unconnected to insurance. Carriers will be irrelevant.
5 Ways to Enhance Client Engagement By Julie Littlechild Instead of thinking about best practices in our industry, don’t we need to look at how other industries are innovating and see the implications?
Insurtechs: 10 Super Agents, Power Brokers By Roger Peverelli Reggy De Feniks Combining robo-adviser systems with human agents delivers better conversations and higher satisfaction.
Turning Referrals Into Introductions By Julie Littlechild At the risk of over-simplifying the solution, I'm going to over-simplify the solution: Talk to clients who have made introductions.
Insurance Is Not a Magazine Subscription By Chris Burand In terms of public policy, I am not confident that pricing insurance like magazines is in the public’s or even the industry's best interest.
Sales: The Good, the Bad, the Ugly By Chris Backe How fast should you respond to an inquiry? If you respond within a minute, you double the likelihood of ending with a sale.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.