Trusted Adviser? No, Be a Go-To Adviser By Kevin Trokey Is earning trust brag-worthy? Isn't trust the minimum for an adviser-client relationship? The real goal should be achieving "go-to" status.
3 Tactics to Win With Internet Leads (Part 1) By Craig Pretzinger Many agency owners, producers and industry gurus proclaim: “Internet Leads Suck!” But is the contempt of web leads legitimate?
Personal Connections Via Social Media By Gregory Bailey Algorithms that govern organic content's performance on social media have shifted to make breaking through more difficult for brands.
6 Burning Questions on Field Reorganization By Troy Korsgaden David Ascher Timid steps are giving way to massive reorganizations and wholesale redesigns of compensation programs.
How AI Can Transform Insurance Correspondence By Insurance Thought Leadership Join Kaspar Roos, CEO and founder of Aspire, and Patrick Kehoe, EVP Product Management at Messagepoint, to learn how organizations can overcome the challenge of transforming communications by combining best practices and AI-powered approaches.
What 2020 Taught Us on Selling Insurance By Tal Daskal Insurance policies that are sold online need to be packaged and priced differently than those that rely on face-to-face sales.
COVID-19 Risk and Buyers' Psychology By Peter Hovard Studies of how the public perceives the pandemic's risks can help insurers understand consumer mindsets and needs.
How Carrier Tech Drives Agency Change By Tony Caldwell Adapting to carriers' new technology is a challenge, but it gives agents the opportunity to move from distributors to true business partners.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.