Agent & Broker

Insurance companies need to focus on the feelings and emotions of consumers and not just working on statistics.

Technology is going to reduce the compensation of amateur agents severely because, frankly, who needs an amateur insurance agent?

In a competitive field, the thinking goes, it’s best to cover as many industries as possible, but the reverse is often true for agents and brokers.

The most successful brokers will be those who figure out how to serve the massive and growing population of self-employed workers.

Recent studies contend that consumers don't trust insurance agents, but the research misses a crucial point.

If you want to be the carrier of choice for your brokers, use National Insurance Awareness Day to focus on broker relationships.

One reason new customer costs are so high in insurance is that the industry has lagged in adopting digital technologies.

How does an agent/company win when big competitors keep pounding the "commodity" claim? By treating each customer as an individual.