Linking Innovation With Strategy By Michael de Waal 80% of insurance executives say innovation is critical for the industry -- but only 35% say their own strategy depends on it. Why the gap?
New Regulations for Disability Claims By Bernie Hauder The Department of Labor has received many complaints about the added costs to benefit plans (estimated at 6% to 10% increase in premiums).
Guide for Insurtech Work With Carriers By Stephen Goldstein Here is a detailed guide for startups to consider when preparing to meet with their next prospective carrier.
Interview with Nick Gerhart (Part 3) By Burch LaPrade The former Iowa insurance commissioner discusses the best practices of insurers in compliance reporting, as well as future trends.
Could AI Transform Insurance Ethics? By Duncan Minty AI could transform the relationship between insurer and regulator, with implications for public trust and executive careers.
An Interview With Nick Gerhart (Part 2) By Burch LaPrade The former Iowa insurance commissioner provides the regulator’s perspective, with a focus on the goals and tactics of the commissioner’s office.
5 Ways to Fight Price Comparisons By Roger Peverelli Reggy De Feniks Financial institutions risk being seen as nothing more than a service provider or white label supplier.
2 Overlooked Factors for Innovation Success By Aaron Proietti To have a sustainable innovation program, you must spend at least as much time readying for innovation as you do innovating.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.