One reason new customer costs are so high in insurance is that the industry has lagged in adopting digital technologies.
![Profile picture for user TomHammond](/sites/default/files/styles/medium_5x4/public/pictures/2022-01/TomHammond.jpg?itok=1yybr2Pg)
Tom Hammond
Tom Hammond is the chief strategy officer at Confie. He was previously the president of U.S. operations at Bolt Solutions.