Leadership

How one carrier (the Hartford) rolled out MFA to its agents. What was measured, what was learned and how this shapes the future of the industry’s data security.

Rule No. 2: Use scenarios rather than forecasting (which is too broad-brush to identify big problems and opportunities).

Over this five-part series, hear from insurance industry leaders about the cascading challenges wrought by the pandemic and other social and environmental issues -- and enormous opportunities to rethink the old ways of doing business and plan a better path forward.

The IIS's Global Priorities Survey found that the percentage of executives saying that geopolitical conflicts are a top priority soared from 5% in 2021 to 42% in 2022.

When we step outside the confines of either/or thinking and embrace a "both/and" mindset, we can achieve great things in our work and home lives and in our businesses.

In this webinar with ITL Editor-in-Chief Paul Carroll, Dr. Michel Leonard, head of the Insurance Information Institute's Economics and Analytics Department, lays out the Triple-I's latest thinking on the perplexing problem of inflation.

Stressed employees are less engaged and have lower productivity - and some may even left their job. Here is how to promote a low-stress work environment.

When I recently needed a change management maturity model, I discovered that there isn't much out there, so I came up with my own.