Claims

First responders get lots of training, but what about second responders? Here are four hazards that claims pros must watch out for.

So-called V2V and V2I technology records images and data, allowing an accident scene to be faithfully recreated.

Bad-faith claims are often the result of an oversight or simple miscommunication, and can be avoided.

The complexity across literally hundreds of jurisdictions make compliance daunting for even the most seasoned claim professionals.

You don’t want to find out how your coverage works during a claim or that you’ve been paying for coverage you don’t need.

A study found that a workers' comp audit must be designed to affect not just the actions of the adjuster but all elements of the claims process.

By focusing on two simple steps, insurers can turn claims and litigation expenses into valuable assets that guide the business.

Over the years, there have been high-profile cases of claims fraud. Here are eight of the oddest claims ever made.