Claims

Processing claims takes time and resources for carriers -- while frustrating customers. Visual technology provides an answer.

Disagreement in the course of a property insurance claim is an anticipated part of the process, but here are several ways to keep it civilized and productive.

What if there was an Uber for insurance? There is, sending people with smartphones to quickly gather the information needed for claims.

Some workers' comp claims develop a life of their own, and, before you know it, years have gone by. Here is how to get to a resolution.

Companies insist they want to innovate but keep doing the same things, year after year. You have to put the right claims person in charge.

While the discussion on connected cars has focused on pricing risk more accurately, telematics can also transform how claims are handled.

In first place, at fully $22 trillion, is the payouts resulting from claims following the worldwide financial crisis that began in 2008.

There is growing interest in taking an integrated approach to casualty claims and benefits programs, breaking down the silos.