Efforts will include using technology to improve the ease of doing business for agents and implementing tools and applications to increase employee productivity.
We need to start a discussion about underinsurance, especially after natural disasters, to determine if changes need to be made to better estimate replacement costs.
Personal lines insurers will continue to advance their digital transformation strategies in 2022, albeit with a new lens and several shifts in priorities.
The process for gathering enough data so machine learning can detect species in images is the same process for detecting fraud in the vehicle industry.