AI and Its Impact on Automotive Claims By Olivier Baudoux Thanks to four trends, AI can improve efficiency and cycle time and meet policyholder expectations for a streamlined, digital auto claims experience.
Pandemic's Lessons for Auto Insurers By Adam Pichon Adam Hudson The pandemic will continue to affect virtually every market imaginable, potentially for years to come.
A Conversation on Workers' Comp By Insurance Thought Leadership We sat down with two of ITL's thought leaders, Kimberly George and Mark Walls, to explore the new world of workers' comp.
Auto Insurers Prep for Summer Driving By Steve Medeiros By taking steps now to update, optimize and digitize processes, insurers will be prepared to help customers through this likely difficult time.
Key to Transformation for Auto Claims By John Goodson AI is critical to processing and assessing all inputs and removing friction. Yet AI alone cannot deliver transformation.
Vaping, Compliance and Rewarding Safety By Michael Shaw If insurers care about improving the safety of vaping, they should insist on the wholesale adoption of existing rules by the vaping industry.
Nonstandard Auto Insurance's Key Role By Troy Korsgaden Customers, insurance carriers and their distribution need nonstandard auto protection for drivers now more than at any time in history.
How Geospatial Data Lowers Traffic Risk By Todd Mostak Mike Flaxman The cadence and granularity of data about travel behavior need to be enhanced. Geospatial analytics can be the engine.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.