Six Things Newsletter | November 3, 2020 By Insurance Thought Leadership In this week's Six Things, Paul Carroll shares his thoughts on a new push for autonomous vehicles. Plus, property claims and innovation, driving into the future of telematics, the state of the commercial insurance market, and more.
Best AI Tech for P&C Personal Lines By Mark Breading The value rankings indicate that user interaction technologies fueled by AI are at the top of the list for personal lines insurers.
How to Engage Better on Auto Insurance By Ian Griffin Believe it or not, your policyholders would like to hear from you more often―and communication can affect policyholder loyalty.
How Insurers Can Help Reduce Car Accidents By Onno Bloemers It's high time to complement government's top-down approaches with bottom-up activities addressing behavioral change by individuals.
Crucial Technologies for P&C During COVID By Mark Breading The big question – how have initiatives that leverage transformational technologies changed due to the pandemic?
Panic Pricing May Be a Bad Idea By Wayne Allen Guy Fraker While raising rates might be how the industry has responded to uncertainty in the past, there are reasons not to do so now.
Expanding Options for Communications By Mark Breading Messaging and platforms, business texting, chatbots, voice and even augmented reality can help customers--while cutting costs.
5 Trends Changing Auto Insurance By Denise Garth Will insurers continue to provide traditional insurance in traditional ways until forced down a dead-end path, or will they embrace new trends?
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.