Leadership

Even before implementing return-to-office plans, get clear on your brand’s purpose. Why you exist. Why you matter to the world.

We seem to be moving into a new phase of the pandemic, in which the economy will reopen in fits and starts, and insurers will need to be unusually agile.

While we may not be playing golf or having an office party for a while, let your team bond over a virtual activity on Zoom or Skype.

In the New Normal, you cannot do as you did in the old normal, just harder. You need a new approach to strategy.

Take this time to plan how to restructure your business. As things settle out, you need to have permanent adjustments ready to go.

In a world they haven’t seen before, insurers must do what they haven’t done before if they want to stand a chance to succeed.

Here are key questions that senior executives should be considering on the longer-term business model implications of COVID-19.

It’s beautiful to see emerging, creative and especially heart-warming initiatives in the insurance community.