Leadership

Gig work will still exist, but we won't have a gig economy. We'll have the same old economy, just with more gigs available. 

Worldwide GDP is growing faster than insurance premiums, suggesting insurers aren't keeping up with customer needs. Three areas stand out.

Before any operation can set realistic KPIs that resonate with employees and customers, there are three safety checks that position it for success. 

The best place to look for innovation is in the quality of decisions being made. Here are three ways you should evaluate your performance.

The industry should come together to conduct a wide-scale campaign to improve its reputation. The campaign would work. It has truth on its side. 

To help industry players orient themselves, compete more effectively and better serve customers in an increasingly volatile world, here are trends to watch for. 

Glitches with Apple's watches demonstrate an issue with false positives that can cause problems for innovators everywhere. 

Failure to meet ESG goals can lead to investor dissatisfaction, regulatory scrutiny, shaken consumer loyalty and reduced sales, among other outcomes.