3 Ways IT Spending Is Changing By Chris Curran It’s not just competition from start-ups that causes upheaval. It’s also the response within incumbents as they feel the pressure of technology.
Secret Sauce for New Business Models? By Denise Garth The cloud lets insurers innovate by quickly setting up a sort of satellite office -- just in a new cognitive space, not a geographic one.
How to Choose the Right CRM Package By Michael de Waal With CRM, start by identifying your customers -- policyholders and prospects, for sure, but don't forget your brokers and agents.
Insurers Must Finalize Digital Strategies By Jean-Francois Gasc In a major survey, 80% of executives intend to fully digitize their sales processes in the next few years -- a huge shift from just two years ago.
Tech Innovation Is No Longer Optional By Michael de Waal The days of doing cost-benefit analyses for many changes are long gone. We have to embrace technology as customers do -- like crazy.
What We Can Learn From Google Compare By Deb Smallwood Where do you place your bets moving forward? Will other solutions just fill the void that Google Compare is leaving?
What GoogleCompare Shows on LeadGen By Jeffrey Chesky LeadGen sites like GoogleCompare deliver a bad customer experience and raise privacy issues. Instead, a new type of agent is needed.
The Hype Cycle of Insurance Disruption By Sam Gilbert Insurance isn't a leader in technology disruption. It's a follower. So finding the right technologies to focus on should be easy.
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?