In developing technology solutions, one of the most overlooked and critical elements of delivering value to end users is empathy -- truly understanding their pain points.
The employee-oriented job market is putting a strain on insurance IT departments, because over half are having difficulty hiring and retaining tech staffers.
In today’s complex risk landscape, spreadsheets can no longer carry their weight. They create administrative burdens and introduce the possibility of human error.
Most insurers focus too much on the technical issues related to data and too little on the more strategic aspects, especially on embedding analytics into workflows.
Previously inaccessible data on customer insights, producer management and renewal optimization can improve a carrier's or MGA’s topline growth by up to 30%.