Brian Carey

Brian Carey is senior director, insurance industry principal, Equisoft.

He has over 13 years experience with life and annuity core policy admin systems like AdminServer and OIPA, Oracle's insurance policy administration system. Carey runs core system modernization strategy, including insurance policy administration, agency back-office and the cloud solution product Equisoft/manage.

He holds a master's degree in information systems with honors from Drexel University and bachelor's degrees in computer science and mathematics from Widener University.

Most Recent

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The Key to Transformation? It’s Not Technology

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Insurers can overcome the many challenges of digital transformation by dropping their technology-first mindset and adopting a people-centric one.

All Articles

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Life Insurance Brokers Need Better Tech

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If brokers are going to continue to provide exceptional customer service, they need the technology and resources that can back them up.

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What If You Have Limited Resources?

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Many small carriers and fraternals have limited or outsourced IT resources, but they still can undergo a digital transformation -- and must.

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Life Insurers' Communication Problem

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Insurers need to improve their communication by prioritizing customer experience as opposed to heavily relying on automation to do the job for them.

Six Things

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2 Words We Must Stop Using

By Paul Carroll

If we really want to put the customer at the center of everything we do, we have to start by giving up on two words: "adjuster" and "losses."

Continuous Improvement Comes to Insurance

Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.

1

Emerging Technologies That Streamline Claims

The convergence of AI and human intelligence can streamline claims processing, detect fraud and rewrite the narrative of settlements.

2

The Experience/Efficiency Paradox

Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).

3

Do You Have FOMO on Gen AI?

Tech leaders are feeling pressure to integrate generative artificial intelligence into their programs, but some caution is in order.

4

Cyber Insurance at Inflection Point

What happens next will depend on how clearly underwriters, brokers and insurance buyers commit to building resilience.

5

A Turning Point for Offshore Wind

The scale and scope of the global offshore wind rollout is epic but needs to be fast-tracked by financial institutions, corporates and governments.

6

ITL Recommends

Gen AI: 'Bigger Than the Internet'

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Insurance Thought Leadership

Future of Risk Conversation John Sviokla

Future of Risk - Shifting Insurance to Predict & Prevent

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Embracing Market Trends & Next Gen Technology Solutions for a New Era of P&C Insurance

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ITL Partner: Majesco

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Insurance Underwriting Will Never Be the Same

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ITL Partner: OZ Digital Consulting

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Retaining the Millennial Insurance Agent

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ITL Partner: Vymo

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Why Digital Titling Is Transformational

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LTCI: A Rewarding Opportunity

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Harvey Brandvein

Nathan Berggoetz

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How to Think About AI in P&C

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