Data Analytics

Research suggests that upgrades of policy, billing and claims systems are not slowing down. 

For all the undoubted benefits of automating insurance pricing, experience shows that success isn't just about throwing technology at a problem. 

Over half of all property/casualty insurers are replacing or conducting major enhancements to their data environments and associated capabilities.

The combination of natural language processing and predictive analytics offers game-changing capabilities with respect to claims management.

Digital twins help insurers leverage high-quality data to counter unpredictable weather conditions caused by climate change.

Insurers now wear their culture on their sleeves. They show whether they care about their customers by the ease of the customer journey.

The next generation of insurers must look beyond traditional attributes and embrace new forms of data and analytics, including contextual, behavioral and motivational data.

In developing technology solutions, one of the most overlooked and critical elements of delivering value to end users is empathy -- truly understanding their pain points.