What Commercial Clients Ask Agents About AI By Afroz Mohammed Commercial insurance clients now expect agents to articulate how AI strengthens account management, moving expectations beyond traditional placement.
Severe Convective Storms Drive Record Insurance Losses By Andrew Higgins Severe convective storms caused over $200 billion in losses since 2023, demanding businesses adopt AI-driven mitigation strategies.
May 2026 ITL FOCUS: Workers' Comp By Insurance Thought Leadership ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.
GenAI Reshapes Workers' Comp By Insurance Thought Leadership GenAI is transforming workers' compensation strategy as insurers navigate rising costs, market pressures, and demands for differentiation.
Systemic Coverage Gaps for Small Contractors By Sarah Mendoza-Reid Insurers treat small contractors like scaled-down large firms when they actually operate as volatile, fast-pivoting micro-businesses.
Agentic AI Transforms E&S Policy Binding By Anurag Shah As E&S market surges, agentic AI cuts policy binding from 21 days to three, transforming specialty insurance operations.
Insurance Risks Being Left Behind By Dominique Roudaut Widening protection gaps demand insurers transform from risk transfer to resilience providers or face existential decline.
Insurance Must Improve Decision Velocity By Timo Loescher As risks evolve faster than models predict, insurers must reprice unavoidable exposures at the speed of global change.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.