AI & Machine Learning

Physicians spend nearly two full business days per week on prior authorization requests as part of an antiquated, manual process.

Insurers face a conundrum: Insurance requires bias (in terms of how risks are priced) but must be fair.

AI chatbots enable insurers to serve customers in their preferred language—whether English, French, Spanish or another language— at scale.

Explainable AI can help decision-makers in insurance understand the rationale and logic behind AI and machine learning results.

Managing risks from poor-quality AI is too important to leave purely to technical specialists. An organization-wide perspective is needed.

Lemonade's recent glitch sheds light on public fears about AI -- and about what must be done to keep AI innovation from slowing.

This eBook explains trends in insurance fraud, the reinforcement learning approach, keys to successfully embracing AI and how to save millions in fraudulent claims payments.

Augmented intelligence changes the paradigm, helping insurers evolve processes, cut costs and improve customer experience with faster insights.