Digitally Challenged Miss Opportunities By Paul Ford Cloud-based AI can compare thousands of variables in a few hours, enhancing pricing, risk assessments and customer acquisition.
5 Things to Know When Integrating AI By Jimmy Spears It can be challenging to see which provider actually has a functioning solution, versus one that aspires to do the work in time.
How AI Will Define Insurance Workforce By Dustin Oxborrow If data analytics and AI become staples in modern business, how do they solve the human resource problem? The answer is threefold.
Beware the Dark Side of AI By Nick Frank Wei Ke Apple Card's algorithm sparked an investigation soon after it launched when it appeared to offer wives lower credit lines than their husbands.
How to Put a Stop to AI Bias By Michael Yurushkin "Synthetic data" and, in particular, "explainable AI," can be used to identify bias in algorithms and remedy it.
Rise of 'Product-ism,' Fall of 'Project-ism' By Marty Ellingsworth Firms struggle because they view AI initiatives as small projects rather than a product requiring continuing maintenance and investment.
Chatbot, Your Time Is Now! By Ross Campbell Newly enfranchised consumers want to stay empowered, and chatbots have been around for a while, so could this be their moment?
Case Study on Using AI in Workers' Comp By David Bacon Taking in extra data points and thinking in a different way has let us make better decisions about how to route claims, and more.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.