Leadership

Change interferes with the culture, behavior and mindset of employees, so, to implement change successfully, you have to manage resistance.

Many firms apply Maslow’s hierarchy of needs to seduce customers -- but stop once a sale is made. Why not continue?

Diversity creates a powerful dynamic between leaders and teams who know how to unlock each other's contributions.

We need folks who take responsibility, the connectors, the ones with insight, those who are fair and never lose hope when the chips are down.

21% of the insurance business is at risk of being lost to standalone fintech companies within five years.

How do we create the wanting without having to sell insurance? What if we create a competition that rewards good behavior?

Here are four ways to make sure you don't fall into common traps and make hasty decisions based on bad data.

Many insurers are considering carve-outs or IPOs as sellers, and there are even more looking to build market share by acquiring.