Going Digital

Maybe, at last, we can move beyond accepting that pet insurance is the best we can do when it comes to introducing innovation.

The more that people and businesses get used to operating remotely, the more it will be expected – even after the virus is contained.

The coronavirus is exposing the fragility of the world's connections. Here are thoughts on how insurers should adapt now, while rethinking the future.

Here are five critical actions to take for evaluating AI and other technologies that are producing the Fourth Industrial Revolution.

Maybe startups can develop moats, but not just through technology. Here are some tough questions that incumbents should ask prospective partners.

The second half of 2019, in particular, demonstrates how strong the insurtech movement is at this stage in its evolution.

Given the enormity of the changes in motion related to customer and agent expectations, technology skills alone will not suffice.

The lesson for insurers about market boundaries is that the industry isn’t simply being reshaped, it is being “unshaped.”