Going Digital

The bionic era automates symbolic work – perceiving and judging – and blends powerfully with the industrial era's automation of physical work.

There are two extremely different states existing within the insurance ecosystem: larger, well-funded participants and then all the rest.

Transformation has advanced five years in eight weeks, and P&C insurers need to keep up with digital platforms, payments and communications.

Whether at small companies or in massive industries, the ability to pivot to support new ways to work is key to sustaining operations.

The future of insurance isn't incremental change: Technology is enabling direct threats to carriers, not just their partners and providers.

With the sudden shift to remote-only interactions, insurers can no longer dictate the speed of their transformations.

Walmart's acknowledgment that it is establishing a health insurance agency shows that traditional barriers are breaking down. Insurers must prepare.

Does RFP stand for “Request for Proposal” or “Really Frustrating Process?” Carriers can and must do better.