As part of this month's ITL Focus on automation and RPA, we spoke with Nigel Walsh, managing director, insurance, at Google, about how far automation has progressed -- and about how to think about what comes next. Why automate a form or a process when you can simply eliminate it?
The process for gathering enough data so machine learning can detect species in images is the same process for detecting fraud in the vehicle industry.
Carriers have started to unlock the power of conversational data, mostly through chatbots, but often fail to follow three key principles during the transition.
The Genomics Revolution in Life and Health. Plus, top 5 P&C insurance trends in 2022; keeping the human element in AI; the evolution of leadership intelligence; and more.