Emerging Technologies

We could be in danger of leaving the customer out of the equation in the rush to digitize and automate insurance processes.

Augmented intelligence changes the paradigm, helping insurers evolve processes, cut costs and improve customer experience with faster insights.

Building sound and music into digital services and marketing will make brands recognizable, reassuring, trusted and appreciated.

Distribution partners are focused on two key areas – user experience and ease of doing business – and are looking to work with insurers.

As car traffic picks up again, insurers must innovate on claims processing, offer risk management advice -- and much more.

Fire protection engineers can design a thousand buildings that will never burn -- but how do you assign a value to a fire that didn't happen?

Blockchain is poised to rewrite the rules of competition in subrogation by streamlining operations, enabling data to be shared seamlessly.

Embedded insurance is the way forward for many online businesses to offer confidence to consumers in these uncertain times.