AI & Machine Learning

Robotic process automation (RPA) can be a cost-efficient, short-term solution for poor systems integration -- but there are risks.

Insurance is now ready for an AI-based analytics platform that can help minimize claim costs and improve customers’ claims experience.

While insurers have had more data than they’ve known what to do with, they can now reap the heralded rewards of the big-data revolution.

Today, artificial intelligence appears in use cases here and there. Over time, AI will contribute to solutions everywhere in P&C.

Early adopters have the potential to reap greater rewards by improving efficiency and customer engagement but face challenges.

While robotic process automation creates uncertainty, the upside is tremendous – both from an operations and workforce perspective.

The Vicarious breakthrough and AlphaGo Zero success are encouraging scientists to think about AIs in bolder ways.

The technology can provide key improvements in workers' comp because it can detect new patterns out of things like natural text and images.