Personal Lines

How should insurers think about the liability for AVs? Using history as a guide, it's possible to make reasonable guesses at some of the answers.

Insurers hope to create a new way to collect driving data that’s easier for the driver than installing a device or downloading an app.

Without a daily commute for the foreseeable future, consumer interest in pay-per-mile coverage is on the rise.

In this week's Six Things, Paul Carroll shares his thoughts on a new push for autonomous vehicles. Plus, property claims and innovation, driving into the future of telematics, the state of the commercial insurance market, and more.

The value rankings indicate that user interaction technologies fueled by AI are at the top of the list for personal lines insurers.

Believe it or not, your policyholders would like to hear from you more often―and communication can affect policyholder loyalty.

It's high time to complement government's top-down approaches with bottom-up activities addressing behavioral change by individuals.

The big question – how have initiatives that leverage transformational technologies changed due to the pandemic?