Personal Lines

Many insurers report no changes to their plans, with some reshaping and a few accelerating but very few pausing or retrenching.

Next-generation background check services can run in the background to provide live monitoring of drivers.

There is a possibility that Tiktok will replace other networks such as Facebook and Instagram worldwide. But insurers aren't paying attention.

Net Promoter surveys were never meant to be a single query. A second, equally important question should be part of any NPS strategy,

Careful carriers and unenthusiastic buyers mean that the part of the economy being insured just keeps getting safer. It's time for a rethink.

In a word, no. Interest and application in personal lines are still strong because of UI and AI. But some scenarios are good news/bad news.

Current business models are not yet showing any clear competitive advantages for the three full-stack insurtechs.

After billions of dollars of underwriting losses in commercial auto, insurers can bend the curve toward profits.