Going Digital

An interview with Trōv founder Scott Walchek: "We can make the whole experience so seamless that customers don’t have to do anything."

For one, external data and contextual information will become more important than historical internal data for predicting risk and for pricing.

Too many innovation centers are established with good intentions and high hopes, yet run into a common set of seven failure points.

Just as the number of animal phyla exploded during what scientists call the Cambrian period, the number of insurtechs is accelerating at an extraordinary pace.

Small and medium-sized insurance companies should start to track advances and consider partnering with insurtechs.

Insurtech also must mean breaking down existing operational silos and building new, streamlined structures.

We need to focus on building a world in which we worry more about sharing prosperity than about fighting over what little we have.

Beware of those commoditized insights and research reports that may distract you from doing genuine innovation.