New Thinking on Driverless Vehicles By Paul Carroll AVs are not where many of us expected two or three years ago that they'd be by now -- and are heading in a surprising direction.
Beware the Metaverse By Paul Carroll The vision is a fever dream for gamers who'd love to immerse themselves in their online worlds and not have to worry about the messy details of physical existence.
Squeaky Wheel Gets the Grease… for All By Chasity Devasurendra We’ve all found ourselves staring at a seemingly intractable problem and wanting help. That’s when a user group comes in handy.
Future of Digital Insurance Claims By Mark McNally We could be in danger of leaving the customer out of the equation in the rush to digitize and automate insurance processes.
The Key to 'Augmented Intelligence' By Satyakam Mohanty Augmented intelligence changes the paradigm, helping insurers evolve processes, cut costs and improve customer experience with faster insights.
Why Insurers Will Turn to Sonic Branding By Michele Arnese Building sound and music into digital services and marketing will make brands recognizable, reassuring, trusted and appreciated.
2 Areas of Focus for Distribution By Mark Breading Distribution partners are focused on two key areas – user experience and ease of doing business – and are looking to work with insurers.
Pivotal Moment for Innovation in Auto By Sameer Dewan As car traffic picks up again, insurers must innovate on claims processing, offer risk management advice -- and much more.
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?