When AI Doesn't Work By Paul Carroll To keep us from getting carried away, it's good to look from time to time at the failures of AI to live up to the projections -- and COVID is a prime example.
Dynamic Markets Need Dynamic Rates By Dror Pockard Insurers can use dynamic systems to create and deploy new rating structures attuned to market conditions and consumer needs.
Ethical Framework Is Needed for AI By Anthony Peake Today’s AI algorithms are built using training data that is often old and inaccurate, which can unfairly boost insurance rates for some.
How Synthetic Data Aids in Healthcare By Artsiom Balabanau Using synthetic data means important analysis and innovation can be done without associating particular people with their medical records.
ITL FOCUS: Cognitive Technologies By Insurance Thought Leadership ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.
AI and Its Impact on Automotive Claims By Olivier Baudoux Thanks to four trends, AI can improve efficiency and cycle time and meet policyholder expectations for a streamlined, digital auto claims experience.
3 Ways AI Can Boost Customer Retention By Simon Pickersgill Not only does AI improve the speed of crafting policies, the technology can speed underwriting, as well as the claims process.
Insurance and IoT: The Perfect Match By Patrick Cason Insurers have more opportunities to revolutionize and grow than ever – but taking advantage of them will require forward thinking.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.