AI & Machine Learning

Many more executives say AI is the transformational technology of this generation, akin to the internet 30 years ago, and are reporting tangible gains from its implementation. 

From customers and employees to the business and society, a recent study identified four ways AI can make insurance more humane.

Combining machine learning with human oversight emerges as solution for medical billing errors and fraud.

The industry will see more practical implementation of AI, aggressive fraud detection tools and greater collaboration among carriers.

There are three business advantages firms can gain by implementing AI-powered insurance underwriting software.

AI and data modernization will reshape insurance underwriting, reinsurance, and compliance in 2025.

Expect even more AI than you saw in 2024, powering search engines; agentic AI; smaller, more precise generative AI models; robotaxis and robots. And that's just for openers. 

The P&C industry still faces headwinds but begins 2025 on stronger footing and is poised to be more profitable and competitive.