AI & Machine Learning

AI-driven appetite scoring can filter submissions, delivering efficiency gains in underwriting that exceed 30% across P&C lines.

Gen AI features are proliferating across insurance operations, but isolated tools create patchwork systems that fail to scale strategically.

Artificial intelligence drives underwriting accuracy and fraud detection, yet insurers must navigate data privacy and algorithmic bias concerns.

AI deployment mandates real instrumentation in claims processing—and finally makes achievable what operations should have built decades ago.

ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.

There are so many high-quality new sources of information because of AI, but it has to be woven carefully into existing processes. 

AI patents are fast becoming insurance's most powerful competitive weapon, yet most carriers have no strategy to compete.

The insurance industry is at a pivotal moment. While automation has streamlined repetitive tasks, the next wave of transformation is here: AI agents that don't just execute—they think, learn, and adapt.