Agent & Broker

Agent and Brokers Commentary: December 2023 

To be successful in our use of AI, we must remember one thing: A machine cannot replace the need for human touch in our industry.

Clients' questions on group benefits, which have typically been about rates or coverage, are increasingly about technology issues.

Imagine if your agency was the top result on Google to questions about how much coverage costs or what policy a business needs.

Evolving market conditions are changing the way agencies forecast and succeed. Here are five tips for the coming year.

Paul Carroll, ITL Editor-in-Chief, and Jonathan Hendrickson, Vice President at Gallagher, delve into digital platforms and insurance digitization.

Agent and Brokers Commentary: November 2023

After a Q2 rebound, insurtech carriers reversed sharply over Q3, hit by rising loss ratios and the resulting deceleration in growth.